Smart Living in Rwanda

Frequently Asked Questions

General Information

1. What is SmartHOMES Rwanda

SmartHOMES Rwanda is the premier Real Estate Development Company in Rwanda specifically focused on designing, building, and deploying intelligent home systems across the country. We specialize in constructing SmartHOMEs from the ground up and transforming existing “dumb” houses into fully connected, future-ready homes.

2. What makes SmartHOMES different?

SmartHOMES goes beyond installing devices. We stand out by combining:

  • Thoughtfully designed smart living concepts
  • End-to-end integration (not fragmented gadgets)
  • Automation tailored to real Rwandan homes and realities
  • Full property automation - from the gate to the living spaces to the rooftop

All ystems are designed to work as one intelligent seamless ecosystem.

3. What does “SmartHOME” mean at SmartHOMES??

To us, a SmartHOME is a home that thinks, responds, and protects—automatically adjusting to your lifestyle while improving safety, convenience, and energy efficiency. It is technology that serves you at home, not technology that complicates your life.

Services & Coverage

4. What services does SmartHOMES offer?

We offer three core smart living services:

  • SmartHOME Ideation & Design
  • SmartHOME Construction (new builds)
  • SmartHOME Conversion & retrofits (existing homes)
  • Customising smart eco-systems to user-peculiar needs

From concept ideation to deployment, we manage the entire smart living journey.

5. Where does SmartHOMES operate?

SmartHOMES operates nationwide. We are headquartered in Kigali but currently deployed cross-country with active construction/retrofiting projects on-going at Kigali, Bugesera & Musanze.

Smart living in Rwanda

6. What smart systems do you integrate?

Our SmartHOMEs may include intelligent systems for:

*Lighting & energy management

*Security, access control & surveillance

*Climate control & comfort automation

*Entertainment & media control

*Remote monitoring and automation

All systems are professionally integrated into a single, seamless experience.

Note: A number of advanced features are proprietary and cannot be publicly disclosed .

7. How are SmartHOMES controlled?

SmartHOMES can be controlled through:

  • Mobile applications
  • Voice commands
  • Manual and backup smart switches

This ensures flexibility, reliability, and ease of use.

8. Can i customize my SmartHOME??

Absolutely ✅. Every SmartHOME is customizable. You can:

  • Choose your preferred smart packages
  • Upgrade systems over time
  • Add new features as technology evolves

We design for both today’s needs and future expansion.

Process and Delivery

9. How does SmartHOME process work?

Our proven methodology follows: Ideation › Design › Integration › Deployment Whether it’s a new build or an existing home, we manage every phase to ensure quality, reliability, and long-term performance.

10. How long does a SmartHOME project take

Timelines vary depending on scope: Conversions: typically a few weeks New builds: aligned with construction milestones A detailed project timeline is provided after assessment.

Support and Management

11. Do you provide after deployment support?

Yes ✅. We provide:

  • System training for homeowners
  • Maintenance & upgrades
  • Technical support and troubleshooting

SmartHOMES are designed to evolve—not become obsolete.

SmartHOMES is not about trends—we’re about future-ready living done right. No doubt the future of living is smart, & we are proudly pioneering this uncharted terrain because we believe that as in all things, Rwanda should set the pace for the rest of the Region in this space.